Meet Our Amazing Team Members
Kent Restoration Pros proudly serves Kent, Washington with a dedicated crew trained to handle every restoration challenge. We focus on safety, honest communication, and clean, organized worksites to deliver reliable service every time.
Leadership
Sarah Jennings, General Manager
Sarah oversees all operations at Kent Restoration Pros. With years in restoration management, she ensures each project meets safety, scheduling, and quality standards from inspection to completion.
Victor Alvarez, Operations Manager
Victor manages field coordination and resource planning. He maintains efficient workflows, supervises job tracking, and supports teams trained to IICRC standards across multiple service types and property conditions.
Project and Field Experts
Rachel Moore, Lead Estimator
Rachel prepares detailed project estimates using moisture mapping, thermal imaging, and documentation for insurers. She helps property owners understand their options and ensures transparent, accurate pricing.
Jamal Thompson, Senior Restoration Technician
Jamal specializes in water extraction, HEPA filtration, and structural drying. He checks each job site for safety compliance, performs inspections, and reports progress clearly to clients.
Emily Chen, Customer Care Manager
Emily handles client communication, scheduling, and follow-ups. She coordinates documentation, manages updates for insurance partners, and ensures customers feel informed from start to finish.
Tuesday: 10 am – 10 am
Wednesday: 10 am – 10 am
Thursday: 10 am – 10 am
Friday: 10 am – 10 am
Saturday: 10 am – 10 am
Sunday: 10 am – 10 am


